Position Description

The Accounts Receivable Clerk is a part time financial position for twenty (20) hours per week. This position reports to the Controller and works with the Operations Manager. The Accounts Receivable Clerk's responsibilities includes calling customers to assuring that accounts receivable are collected within established policies, all customer service invoices are accurate prior to billing, and service tech time and materials are accurately reconciled. Perform day to day financial processing to ensure accounts receivable are maintained effectively, accurately, and up to date.

Key Responsibilities and Assignments

• Making daily collections calls
• Follow up on receivables by researching and investigating customer account details, which include non-payments, delayed payments, and other irregularities
• Escalate actions on aged receivables to include credit hold, dunning letters, collection agency action and legal, if required
• Make daily calls to previous day's customers to identify issues, assure quality, and expedite payments due without offending them
• Learn and maintain knowledge of all rates and minimum billing requirements
• Process checks and customer credit card payments for service, support, and other transactions
• Cross-reference technician timesheets to service time logs in Tigerpaw OSS systems
• Review daily service orders, remote tickets, and phone support for accuracy
• Assure accurate time and materials are logged to every service order
• Create service orders for billing by following the billing procedure manual
• Prepare daily deposits, scan checks, and apply customer payments to accounts receivable
• Prepare monthly customer account statements and mail
• Create Daily Accounts Receivable Report, copy management via email

Requirements

• Minimum 3-4 years previous experience
• Strong verbal communication skills; comfortable with calling customers about receivables
• Diligent follow up skills and excellent note-taking abilities
• Customer oriented and comfortable in a technical, fast paced small to mid-market company
• Experience with accounting software – Peachtree a plus
• Computer skills - proficient in all Microsoft Office applications
• Proactive, innovative, and able to work both independently and in a team environment
• Professional, organized, flexible, and stress resistant
• Excellent time management skills

Contact Information

All resumés should be submitted to: Tele-Data Solutions via email to: jobs@tele-datasolutions.com